Job Description
Summary Serves as a Staff Support Specialist (MSS-1) at an ATC-11 level en route facility. Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level.
Learn more about this agency Duties Help
The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis, evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required.
For the assigned Facility/Duty Location:
- Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty.
- Communicates intra / inter facility as well as among various lines of business and industry.
- Makes recommendations for new projects/studies, taking into account available resources and the accomplishment of facility goals and objectives.
- Applies expertise toward the completion of projects/studies and facility reports.
- Analyzes and evaluates the effectiveness of equipment, facilities, and procedures.
- Conducts investigations, evaluations, and briefs facility personnel.
- Develops methods to improve customer service and the quality of support provided.
- Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location.
- May perform duties outside of the facility commensurate with grade and experience.
Depending upon facility structure, reports to an assigned MSS-2, 3 or 4, who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties. The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change. Work is evaluated in terms of results achieved and effectiveness in assigned program areas.
Requirements Help
Conditions of employment - US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents).
- Designated or Random Drug Testing required.
Qualifications Applicants must demonstrate they possess required specialized experience. Specialized experience for this position is defined as:
1. Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks);
OR
2. Must have been facility rated or area certified for at least 1 year (52 weeks) at an Air Traffic Services (ATS) facility.
NOTE: An employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position;
OR
3. Must have held an MSS position for at least 1 year (52 weeks) in an ATS facility.
Qualification requirements must be met by the closing date of this vacancy announcement.
Preview job questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
1. Applicants must submit an FAA Form 3330-43-1. (see Required Documents for additional information)
2. This position is NOT covered by the Public Law for Air Traffic Early Retirement (Good Time) purposes.
3. A current medical is required if selectee maintains Operational Currency.
4. Interviews will be conducted IAW applicable Collective Bargaining Unit Agreement and/or Agency Policy.
Links to Important Information: Locality Pay, COLA
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Job Tags
Full time, Part time, Local area